HOME MANUAL
Welcome!
We are delighted to have you here and will do our best to make your stay comfortable, effortless and memorable.
Let us take care of the details
CONCIERGE & ASSISTANCE
We are here throughout your stay and happy to assist whenever needed. Whether you need help with the apartment, a local recommendation or an additional service, please feel free to contact us.
Property Manager
Eleonora
+39 340 5535401
Emergency
112
Carabinieri
+39 0342 996009
Local Police
+39 0342 991199
Roadside Assistance
+39 0342 996145 +39 335 5715467
Tourist Information
+39 0342 97780
Check-in & Access
ARRIVAL
Check-in takes place in person with your host. Before arrival, all guests are required to complete the online check-in. Access to the apartment will be provided once the procedure has been completed and according to the arrangements agreed with your host.
YOUR KEYS
- Square key | main entrance to the chalet
- Remote control | garage door
- Coloured key | garage side door
- Numbered keys | private locker in the ski room
FLOOR HEATING
HEATING & TEMPERATURE
main setting
In the living room, the main temperature of the whole apartment can be adjusted using the thermostat located next to the tv.
Bedrooms
The temperature in the double bedrooms can be adjusted independently using the thermostat located inside each room.
Bathrooms
The bathroom towel radiator can be activated for 30 minutes by pressing the black button located at eye level in the bathroom, next to the door.
PLEASE NOTE
- Please keep in mind that underfloor heating takes longer to respond than conventional heating systems, so changes in temperature are not immediate.
- The home is designed to retain heat. Natural daylight entering through the large dining room windows also contributes to warming the interior. For this reason, on particularly sunny days the indoor temperature may rise above setting. If this happens, feel free to open a window briefly to cool the room and slightly lower the temperature.
CONNECTION
WIFI & TV
For any other streaming platforms or Smart TV functions, use the remote control and follow the instructions displayed on the screen.
If you sign in to any personal streaming or other accounts, please make sure to sign out and remove your account from the TV before departure, as we cannot be held responsible.
wifi: Nix_Apartment
nixapartment2018
NETFLIX
4456
prime video
no code
The Heart of the Home
KITCHEN APPLIANCES
The kitchen is fully equipped to provide everything you need for a comfortable and independent stay.
If you are missing a particular kitchen tool or accessory, please let us know. If we have it available in our storage or inventory, we will be happy to bring it to you.
OVEN & COMBI MICROWAVE
COFFEE MACHINE
Everything has its place
SKI & BIKE ROOM
The mountains begin just outside your door, but every piece of equipment has its own dedicated place.
Skis can be stored inside your dedicated locker while snowboards have a wider space outside the lockers.
Ski boots should be placed in the designated ski boot warmer, so they will be dry and warm for the following day.
- private numbered locker with ski boot warmers
- Extra snowboard storage
- Bike rack & charging station
- Stroller storage
Please leave ski boots in the ski room
- Please do not enter wearing ski boots, either on the chalet's outdoor stairs or inside the building.
- Please use the storage area and the ski boot warmer before entering the building.
- Ski boots can damage floors and surfaces and may also make stairs and shared areas slippery.
Slow down. Warm up. Breathe.
SPA & WELLNESS
The wellness area is designed for moments of relaxation after a day outdoors. To make the most of the sauna and steam room, we recommend taking your time and enjoying the wellness ritual without rushing.
Turkish Bath
- Recommended temperature | 40°- 50°
- Recommended duration | 15 - 20 minutes per session
ritual
Have a light snack beforehand. Using the steam room on a completely empty stomach or immediately after a heavy meal is not recommended.
Drink a glass of water or herbal tea to help prevent dehydration.
Take a warm shower, wash thoroughly with soap and dry yourself well before entering.
The steam room is not recommended for people with cardiovascular conditions, very high or very low blood pressure, or kidney or heart problems. If you have any concerns about your health, please consult a doctor before use.
Sit naked or use a towel made from a breathable fabric.
Stay in the steam room for approximately 15-20 minutes.
Take a cool shower to refresh and invigorate the body.
Lie down and relax for a few minutes.
If you wish, repeat the cycle once or twice.
When you have finished, rest for at least 15 minutes.
Remember to replace lost fluids by drinking water, fruit juice or herbal tea.
COMMANDS
- Press the power button for a couple of seconds to turn on the device
- Press the lock button (bottom right) for a couple of second to unlock the screen
- Start the steam with the middle botton in the first row
- Turn off by holding the power button pressed
PLEASE NOTE
- Do not use the steam room simultaneously with high-power appliances such as the oven, induction hob or dishwasher.
Sauna
- Recommended temperature | 80°- 90°
- Recommended duration | 8 - 15 minutes per session
ritual
Start the sauna 1h before use.
Take a shower before entering.
Dry yourself thoroughly.
Drink water.
Avoid entering the sauna immediately after a heavy meal.
Always use a towel on the bench.
Take a cool shower.
Rest for a few minutes.
Drink water or herbal tea.
Give your body time to recover before repeating the cycle.
COMMANDS
- Turn the timer knob (LEFT) to number "3" with the white background
- Turn the thermostat knob (RIGHT) to the preferred temperature.
- When finished, turn the thermostat knob (RIGHT) to 0.
PLEASE NOTE
- Turn off the sauna light at the end.
PATIO & BALCONY
TERRACE DOORS FUNCTIONING
GETTING TO THE SLOPES
SKI ACCESS
From the chalet, you can reach the ski lifts in several ways, depending on snow conditions, the season and your preferred ski area. The most convenient option is the direct access to Mottolino Fun Mountain, while Carosello 3000 and Sitas Ski Area are best reached by car or local bus.
- Ski-in/ski-out access is generally possible from mid-December to early March, but this depends on snowfall, temperatures and snow conditions during the individual season.
Ski-out
- FROM THE CHALET TO MOTTOLINO FUN MOUNTAIN
Via the main ski slope
You can reach the base of the Mottolino Fun Mountain gondola directly on skis. A small off-piste path starts just above the chalet parking area and leads down to the base of the gondola. This is the easiest way to start your ski day without having to walk along the main road.
Ski-in | Route 1
- RETURNING TO THE CHALET
When there is enough snow, you can return via the main Mottolino ski slope, which leads back down towards the base of the gondola. At the bottom, turn left underneath Rifugio Panta Rei and continue towards Nix.
Ski-in | Route 2
- RETURNING TO THE CHALET
Alternatively, when conditions are suitable and for experienced skiers, you can return through the forest. Snow tends to remain for longer in this area as it is more sheltered. Follow the gondola poles until you come out of the forest, then continue towards the left, heading back towards the open area in front of the chalet.
Walking to & from Mottolino
- The easiest walking route
If you prefer to walk to Mottolino, follow the chalet road until approximately the first bend.
Walk alongside the house located there and continue beyond it. In less than one minute, you will reach the base of the gondola directly, arriving at the area where you put on your skis.
This route allows you to reach the gondola without going through the main Mottolino building.
You can take this path on the way back as well.
Mottolino main building
Alternatively, you can walk down to the main road and enter through the Mottolino building. We recommend this option mainly if you rent your ski boots at the Mottolino rental shop and leave your skis there.
Carosello 3000 & Sitas Ski Area
- the other slopes
CAROSELLO 3000
To reach Carosello 3000, we recommend travelling by car or local bus. This is the most practical option, especially when carrying your ski equipment.
SITAS SKI AREA
To reach the Sitas Ski Area and Ski School, you can use the local bus service. If you are planning to attend ski lessons at Sitas every day, a particularly convenient option is to use one of the rentals close to the school slope. You can leave your skis and boots there and then reach the area on foot, without having to carry your equipment back and forth from the chalet every day.
NIX LAUNDRY SCHEDULE
LAUNDRY ROOM
The laundry room is located in the garage and is shared by guests staying at Nix and Nivis Apartments.
To ensure that everyone can use the space comfortably, each apartment has its own dedicated time slots.
sunday
14:00 – 21:30
monday
08:00 – 14:00
tuesday
14:00 – 21:30
wednesday
08:00 – 14:00
thursday
14:00 – 21:30
friday
08:00 – 14:00
satuday
closed
A cleaner home, a cleaner mountain
WASTE & RECYCLING
We kindly ask you to separate your waste correctly and personally take it to the designated collection point (show in the map) before check-out.
Correct waste separation helps reduce environmental impact and ensures recyclable materials can be properly recovered.
Please do not leave any garbage:
- in the garage
- on the landings
- in the hallways
- OUTSIDE the property
WHY IS THIS IMPORTANT
Waste can create unpleasant odours and hygiene issues and may attract local wildlife, which could come into contact with unsuitable materials or food.
For privacy and hygiene reasons, we cannot open, inspect or re-sort bags left by guests to determine how the waste has been separated.
Waste disposal is regulated by local and Italian regulations, and incorrect disposal may result in fines.
A few things we kindly ask
HOUSE GUIDELINES
During your stay, please treat the home as your own and help us keep it welcoming for you and future guests.
QUIET HOURS
22:00 – 08:00
Please keep noise to a minimum at night, out of respect for other guests and our neighbours.
NO SKIS BOOTS ON THE STAIRS AND INSIDE THE APARTMENTS
Please store skis, snowboards, ski boots and bicycles in the garage. Ski boots are not permitted on the outdoor stairs or inside the building.
WASTE DISPOSAL
Please do not leave waste outdoors, around the chalet or in the garage. Use the designated collection point to keep the area clean, prevent unpleasant odours and protect local wildlife.
NO SMOKING INDOORS
Smoking is not permitted indoors. You may smoke on the balcony or at the entrance, where ashtrays are provided.
Your stay, tailored to you
PREMIUM SERVICES
Every stay is different. From the little comforts that make a difference to more personalised experiences, we are happy to help you arrange the services that best suit your needs.
Your stay, tailored to you
ADDITIONAL COMFORTS
Every stay is different. From the little comforts that make a difference to more personalised experiences, we are happy to help you arrange the services that best suit your needs.
Additional Cleaning
€110 per service
Fresh Towels
€8 per person
Fresh Bed Linen
€65 per apartment
Additional Garage Parking
€20 per night
At Your Service
BESPOKE SERVICES & EXPERIENCES
Every stay is different. From thoughtful everyday comforts to personalised experiences, we are happy to help you arrange the services that best suit your needs and preferences.
A personalised dining experience in the comfort of your apartment. We can connect you with a private chef and help coordinate the arrangements.
Choose from ready-to-enjoy breakfast boxes or fresh bread and pastries delivered to your door.
Have your preferred groceries, fresh seasonal produce and everyday essentials delivered directly to your apartment.
Keep your apartment fresh and tidy throughout your stay.
Keep your apartment fresh and tidy throughout your stay.
Personalised arrangements for birthdays, anniversaries, romantic surprises and other special occasions, with flowers, decorations and thoughtful gifts.
Aquagranda
- 25% DISCOUNT
Make the most of your stay in Livigno with 25% off Aquagranda tickets, available to our guests directly through us.
Discover two areas designed for different ways to enjoy your time:
Alpine Wellness
Unwind in a mountain-inspired spa with saunas, steam baths, warm pools, relaxation areas and alpine wellness rituals. The perfect place to slow down and recharge after a day outdoors.
Slide & Fun
Enjoy a fun-filled day with the whole family, with indoor swimming pools, water slides, a children's pool, hydromassage areas and spaces to relax. Whether you are looking for a moment of wellbeing or a day of family fun, Aquagranda offers something for everyone.
- Ask us for your discounted tickets
before you leave
CHECK-OUT
Standard check-out is by 9:00 am. A different time may be arranged in advance, subject to apartment availability. If you plan to leave after 9:00 am, please let us know at least one day in advance.
We kindly ask you to:
- Waste Disposal
Please take all rubbish to the designated collection point and separate it according to the local recycling instructions. Do not leave rubbish inside the apartment, in the garage or in shared areas.
Correct waste sorting is required by local regulations. For hygiene and privacy reasons, we cannot open or inspect rubbish bags to check how waste has been sorted, so we kindly ask you to separate and dispose of all rubbish correctly before departure. Correct waste sorting is also required by local regulations.
- Food Disposal
Please remove any perishable food from the fridge, freezer and cupboards. This helps prevent unpleasant odours and food waste, keeping the apartment fresh and ready for the next guests.
- Outstanding Payments
Please ensure that any outstanding local tourist tax and extra services requested during your stay have been paid before departure.
- MyLivignoPass Cards